The objectives which underpin the policy are:
- To develop a full understanding of the needs of our customers.
- To work in close co-operative with clients, customers, suppliers and subcontractors to provide the right quality work and service, first time.
- To actively seek customer feedback and to use this as a format for continuous assessment and improvement
- To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies